FeatherTouch™ Memory Foam has been designed to be up to 10 times cooler than other foams. Our large open cell formula promises a cool, comfortable night's rest.
Will FeatherTouch™ Memory Foam ever sag or wear out?
FeatherTouch™ Memory Foam will come back to full shape time after time -- so it feels like your sleeping on a new mattress every night.
What density is FeatherTouch™ Memory Foam?
FeatherTouch™ Memory Foam comes in 4.2lb, 5.3lb and HD-GEL
Why do you offer multiple densities?
Different densities feel different, and how they hold up over time is different. The higher the density, the better the conformity and longer the foam will last.
Will your FeatherTouch™ 4.2lb foam last as long as the higher density foam you offer?
The good news is yes. Our proprietary formula 4.2lb FeatherTouch™ will last as long. We are the only company that has this special formula. What exactly does that mean? It means if you buy less than 5.3lb from anywhere else, it will not last as long, or feel as good. Restava has the exclusive technology on our 4.2lb FeatherTouch™ Memory Foam.
What is FeatherTouch™-HD GEL-infused memory foam?
FeatherTouch™-HD GEL-infused memory foam is measurably cooler than first generation memory foam and provides superior support, presure relief and tensile strength.
What is PostureTouch™?
It's Restava's exclusive technology for support foam. PostureTouch™ is designed to provide the ultimate in support, and not add pressure to your body.
What density is PostureTouch™?
Our PostureTouch™ technology is made using a 2.5lb density. This density is considered very high when it comes to support foam. Typically you will find 1.8 or for higher quality, 2.0 lb.
How long does it take to get used to my new mattress?
Typically most owners are 100% happy their first night. For others it may take a few night's to a few weeks to enjoy all of the amazing benefits a Restava mattress offers.
Will your mattresses make me hot?
Many visitors ask this question. The answer to this question is no. Our mattresses work by sensing your body temperature and using it to conform to your body and take away your pressure points. Since our mattresses increase your blood circulation, you will find on the cooler months your hands and feet may not get as cold.
Why does my Restava feel firmer at times, and softer and responsive at other times?
Our FeatherTouch™ Memory Foam material works by using your body weight and heat. It conforms to your body, automatically adjusting to every curve. When your body is not in contact with the mattress, the material returns back to shape -- which it's designed to so it feels like your sleeping on a new mattress every night. So, it can feel firmer when you first lay down. After you've been on the mattress a while, the FeatherTouch™ material responds to your body heat and starts to feel more conforming and responsive.
My Restava mattress feels softer then when I first bought it. Is it breaking down?
The best thing about Restava mattresses is that they return to full shape time after time, so it feels like your sleeping on a brand new bed every night. When you first get your new mattress, some of the cells in the FeatherTouch™ material may not have fully opened. This is completely normal and part of the manufacturing process. Don't worry -- with use (a few weeks), the cells will fully expand and the mattress won't continue to get softer and softer.
Do I ever have to flip or rotate my mattress?
You'll never have to flip your mattress again. All Restava mattresses are designed with one topside for sleeping. We do suggest you rotate your mattress from head to toe once every 4 months to evenly "break-in" your mattress.
My mattress looks like it is sagging in the center. What is causing this?
If there is sagging, it's most likely that the mattress is not properly supported on a flat surface that can adequately support it. That's why we recommend using Restava's foundation for the support it needs to perform year after year. If the mattress is properly supported, this may be a warranty issue. If that's the case, call one of our customer care specialist and we will help you through the warranty process.
Will your mattresses fit my current bed frame and furniture?
We design our mattresses to fit most standard size bed furniture and frames. Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit. If you have any question about whether a Restava mattress will fit your bed or frame, we recommend that you refer to the specific product dimensions.
What is your return policy on mattresses?
It's simple -- if your not 100% happy with your new mattress and box spring, we'll give you a 100% refund.
See our return policy page for full details.
What happens to returned mattresses?
We sanitize returned mattresses and donate them to charity or families who cannot afford a quality mattress.
How are your mattresses delivered?
Restava Mattresses are delivered via FedEx unless our NeverTouch delivery service is ordered. If you upgrade to NeverTouch delivery, your bed will arrive via common carrier.
Will I get a call to schedule delivery?
When you place an order that has NeverTouch delivery, yes. If you are ordering a mattress, pillows, mattress toppers or other items that ship FedEx, you will not get a call to schedule a delivery date and time.
Will you remove my old mattress and box spring?
This is an option you can purchase. Removal of your old bedding is an additional $99 fee when you receive NeverTouch™ delivery.
Do you deliver to my area?
If you live in the U.S., we deliver to your area -- with a few exceptions. If you live in Alaska or Hawaii, your delivery may incur additional charges.
Do you deliver to Alaska and Hawaii?
Yes -- additional charges may incur. Please call us for details.
Can you deliver to a P.O box?
We're sorry, but we cannot deliver to a P.O. box.
How long does it take to get my order?
Delivery for foundations and or mattresses take approximately 1 - 1 1/2 weeks, or sooner. NeverTouch delivery usually take approximately 3 weeks.
Mattress toppers, pillows and smaller items typically arrive in 1 - 2 weeks.